As with my previous visits to Dick Lovett, I found the staff there very polite and helpful.

pleased with communication from Tim on the day and completion of work identified again completed on the day

All work completed on time during last day of normal operation (March 25th) before closing business for indefinite period because of Coronavirus lock-down.

The man who booked me in ? Dave was really helpful and kept me updated throughout the day. Very friendly and professional

Everything is explained clearly and staff are always courteous and polite.

Ass't Service manager Ashley arranged everything from collection to repair in an exceptionally efficient, friendly and friendly manner. And Ashley's efforts ensure my loyalty to BMW and Dick Lovett

A very pleasant experience.

Although it was only in for just add blue the service was quick and hassle free

Got my vibrating car sorted. Also washed.

All on time completely satisfied

Excellent service, good communication, helpful staff

The best services from all staff

Always great service, always helpful and friendly and look after me.

The service department were great. Tom stayed in contact with me and provided me with up to date info on my car couldn't ask for anymore

Everything went well and the service was great. Good coffee as well.

No complaints at all, all very smooth, did a couple of extras things and kept in informed of costs at all time and prices were reasonable

All parts of the booking experience, and the service on the day, were excellent.

Very knowledgable throughout

Cant do any better

The aftersales support is 1st class at all staff levels. But above all, their business is executed in a professional and friendly manner. In particular, Vonda made my visit a pleasant one.

Service was done in timely manner.thank you.

Service first class. Clean and efficient

Kept me well informed, courteous and helpful

Experience could not have been better.

Always satisfied.

Service advisor kept me up to date on my car throughout the day. Quick video of the health check being conducted on my car with a full report was a nice touch.

Everything explained to me and work carried out very quickly

the whole process was easy and quick.

Very good experience.

Brilliant as usual

Good staff throughout the experience, from reception to sales and finance.

Good customer service

Centre went to a lot of effort to source a vehicle for an extended test drive. All staff were courteous and knowledgeable and they provided a good value deal.

Very helpful team - everything went very smoothly.

Premium brand - premium dealership

Luke Day provided a first class service from the first time we spoke by phone , throughout our purchase and aftersales too. We live about 200 miles from the dealership but would have no hesitation in dealing with this dealership again.

Ed le Coyte very knowledgable in the vehicle ,

Had a few problems contacting the sales person although I understand this was because he was very busy.

Great service from BMW representative.