Very professional, helped with any questions I had.

Work on the car completed properly and to time. Good communication and personalised service throughout.

Car was even cleaned as part of the service. Identified some items I'd not have previously known about.

Does what it says on the tin.

Easy check-in. Polite, friendly staff. Courtesy car wash. Easy check-out.

Kieran is a great customer support person - helpful, clear, courteous

Speed of repair and was able to answer my concerns

All works carried out as expected. Courtesy car provided as requested .Car ready for pick up on time. Staff polite and efficient.

Personal touch from Kieran throughout and from the engineer

Everything was fixed as I expected.

Jack was excellent did everything he could for me.

Helpful staff knew their stuff very pleased

Excellent car service an customer service ( Kieran Hegerty) received

They look after me and treat me as an individual.

Simple to book. Warm welcome. Great hospitality. Friendly service.

Car was serviced and cleaned

The service was quick and efficient and the staff very courteous and professional

Never let me down

Loved the fast lane option

Kieran Hegarty did a great job of looking after me and the car from start to finish and all the work requested was completed perfectly.

Good communication level and they looked after my car

First time I have used, and impressed with the service.

Good service provided today

Helpful, attentive staff and effective service

Because of the hospitality and professionalism shown by Kieran Hegerty

From start to finish first class...Tom Maskel a credit to the company

Work do e on time and kept up to date on progress

Communication was excellent.

Great service

Nothing was too much trouble as it should be.

Easy discus problems

Excellent service experience. My BMW service contact at Swindon was Thomas Sigee who was very professional and kept me fully informed as to progress and options available to me. Please pass on my thanks to all the Dick Lovett team involved.

Excellent

Nothing to fault.

good communication, cost and ease

Easy process to book in, clean curtesy car, friendly staff throughout the building

All was perfect.

The process was dealt with very efficiently and quickly. All of the staff were very friendly and business-like.

As a disabled driver my car was collected and returned as promised

The work was completed faster than expected, despite parts having to be ordered from Germany for my old X5.

Everything done on time and exactly as promised. Staff always courteous and helpful. Work completed and car returned in very good order. No nasty surprises in the bill.

Every contact whether sales or after sales is excellent

All done as arranged.

Collection and return service excellent. Very good communication from Kieran

I love these guys!

We were completely satisfied!

Very simple process for dropping of the car and some additional work was done that I requested on the morning

The car is back with me now after 2 weeks and they kept me up to date on progress.

Car mot'd and end of warranty check.

I drove in unexpectedly to have a check up on a suspected damage wheel and tire. The next day my car was repaired and ready to be collected which was beyond my expectations. And again very happy with the friendliness of the members of staff.

Wonderful customer care as stated I am paraplegic and my car was collected and returned to my home,I as also kept informed about progress of the service with the video sent to me

Well informed staff

Very helpful staff and accommodated a me at short notice.

They did what they promised, kept me informed about progress and the car was ready on time.

Always good service

Tom Was brilliant

Happy with the communication and service received.

No hassle

Professional service- kept me updated

Godd video report of whats under the car that as a driver you don't see.

Professional as always

I'm always looked after with care and attention to detail and I feel valued as a customer

Service carried out on time, car valeted and coffees supplied.

Exemplary service

My service was booked in for the next day and, I believe his name was Will, I had regular updates regarding the progress on my car.

The staff at Dick Lovett Swindon were very friendly and keep me up to date with the progress of my repair.

The work is done properly which give you peace of mind I have bought more than one car there.

Really good and reliable service

Went the extra mile

Repairs carried out as scheduled and I was kept informed.

Everybody is so helpful, Thomas explained everything and kept me updated. There were no surprises. James very kindly took my car in and your technician did a fantastic job

Efficient,good service, good bunch of lad's

Quick and easy

Efficient and timely.

Efficient friendly service with satisfactory resolution to issue.

Great servicing experience, lots of regular updates, and covid safe

Great communication and friendly advisors

Dick Lovett, Swindon, fantastic to co operate with everyone. Please carry on like that. ??????

I have never had a bad experience at any Dick Lovett dealership.

Very professional and friendly people

Quick appointment and repair

Again spot on service

Very good job

The personal touch that is extended by the servicing centre is second to none.

Fully explained very good customer service.

Very efficient service

Service carried out in the stated time scale

Excellent service

Provided all information I needed to know with a cost breakdown.

Great service

Service is excellent

Very good customer service. The staff was very friendly and helpful.

Good service

No issues

Great service

All work carried out as discussed & well explained

Prompt service and well cared for whilst I waited for the brake fluid service to be undertaken

Quickly resolved the issues with my car.

Reminders sent beforehand and instruction video for drop off if keys due to Covid rules. Reception staff were attentive. Progress messages sent and pick up was quick and easy with a lovely valeted car

All very efficient thanks

All aspects of service was 1st class

Lovely clean car and good to see the video

Work carried out explained in detail, impressed with the valet, vehicle ready on time.

After a slight hiccup of slightly overfilling my engine oil, I popped in for advice, before I Knew it my car was in the workshop being looked at. Excellent service.

Excellent service, quick and efficient and very friendly customer service advisors.

I went in there with an issue and had only phoned up about it the day before and it was sorted and had no problems since.

Efficient professional

Usual great service

I ewas well looked after by Tom Sigee.

Excellent customer service, very informative, could do enough to help

Excellent service from Edward and Richard - timely, helpful, informative with the minimum of fuss and an easy process. And ultimately delivering a fantastic car.

easy transaction

Great centre, friendly vibe and staff attentiveness. Car turnaround was fast and Max kept me posted all the way. Couldn't ask for more!

The whole process was fairly simple, if I had a problem it was quickly resolved by a member staff

I was delighted with my experience at Dick Lovett. I used to deal with the best Sales executive there but unfortunately he left to pursue another career. That said dealing with Jack Ellis has been excellent!

Totally satisfied

Arrived at the right time, all ready for me to drive away!

Very professional

Everything just went super smoothly. The team were always on hand and helpful throughout. Nothing was too much trouble. Every step super clear and easy. Much like driving a BMW.

It was so easy on the morning of collection - Luke dealt with everything very professionally

Kept fully advised of delivery time span and help with taking over the vehicle

Great service and delivered too.

It was great, Luke was very welcoming as usual, attentive, and the whole experience was great

Great customer service, never felt rushed or pressured at any point. Always left feeling happy.

Everyone was very friendly and welcoming

A really good experience. Sales process went well, the sales person had a lot of patience when showing us the car and indulged our various family car tests (child seat fitting, buggy in the boot etc...). Kept us updated all the way to handover.

Seemless

Extremely professional.

Was given updates of where my car was and always felt like I could ask any questions of things I wasn't sure of.

Once again I have been given a deal that I was completely satisfied with and all questions were answered in a timely and confident manner.